Privacy Policy

The Bidcoast website is maintained by a consortium of NSW Northern Rivers Local Government Authorities (‘Bidcoast Operators’) whose corporate logos appear on the home page of this site. This Privacy Policy applies to all the publicly accessible pages on the bidcoast site located at Bidcoast Operators does not have any responsibility for the privacy policies or practices of third party sites linked to the bidcoast site. If you have any questions about the Bidcoast site, or the application of this Privacy Policy or a request for access to information held please contact

Users of the Bidcoast site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales government’s privacy responsibilities and obligations. The New South Wales government’s privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.

What information do we keep?

Primarily we keep only your details as entered by you during the registration process. However many web based systems and Internet Service providers record technical information about your PC. If you need to know what technical information is collected by this site please contact the Manager, Information Services, Lismore City Council phone 02 6625 0500 or email

How do we use the information collected?

Bidcoast Operators will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1988.

What exceptions are there to this rule?

Bidcoast Operators will collect, use and disclose more extensive information than stated above in the following circumstances:

Bidcoast Operators reserves the right to make disclosures to relevant authorities where the use of the Bidcoast site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, Bidcoast Operators will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by Bidcoast Operators for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in Feedback?

Bidcoast Operators provides feedback facilities on the Bidcoast site to allow users to provide input into the future development of the site and to comment on the provision of service by the Office. The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

BIDCOAST OPERATORS may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Who else has access to information?

Bidcoast Operators captures this information on its own computers. Access to the raw data is restricted to a limited number of officers in Bidcoast Operators for the purpose of analysis and to report on the success of Bidcoast. If you would like to access information held about you by Bidcoast Operators please contact the Manager, Information Services, Lismore City Council phone 02 6625 0500 or email

Will this policy be updated over time?

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

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